Here at Chaos, our main focus is to please you, the customer!
This sections highlights the most frequently asked questions regarding everything from sizing and materials, to shipping to even returns in the event that you order the wrong size or quantity.
“I just placed my order, what should I do next?” Our staff will update you from start to finish.
Please allow 1-2 days for your order to be processedand a total of 7-9 business days maximum on all online orders to be shippedin the US with tracking information. International please allow a day or two additional on the expected.
“I sent an email, I have a few general questions about the products or my order, what should I do next?” As a valued customer & due to high traffic and general emails, give us about 24-48 hours to get back to you.
“I noticed Chaos Leggings run in three size; Small, Medium and Large, I normally wear a size (?) so what would be the appropriate size for me? “
“I ordered the wrong size, am I able to exchange or return my leggings for the correct size?” Absolutely. Please understand that we inspect all merchandise before it is shipped out to you. We ask that you try on your merchandise upon 2-3 days of delivery date.
If the item is not the same size and/or product that you have on your original order form, we will gladly exchange the item and refund shipping.
If the item is of the correct size, but does not fit, please contact our email address, firstname.lastname@example.org with the subject of the email as “Return Request” and order number, so we can process the exchange for you.
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